Our Local Support Teams

The Thinking Traveller's Local Support Teams in Sicily, Puglia and the Ionian Islands form a fundamental part of our service. Equipped with an enormous passion for their destinations, years of experience and an unparalleled depth of local knowledge, they are either natives or have lived in their regions for many years. Their dedication and desire to assist our clients has resulted in The Thinking Traveller's on-the-ground support being voted the best of any villa rental company in the Condé Nast Traveller Readers' Awards three times!

Much of their time is spent out on the road meeting people, visiting and auditing properties and exploring their surrounding areas, and cultivating a large and growing network of specialist suppliers to provide you with access to Sicily and Puglia and the Ionian Islands that other operators just can’t match!

Part concierges, our Local Managers are always happy to recommend and book the best restaurants, suggest things to see and do, arrange memorable activities (such as our Think Experiences) and generally act as a resource of local knowledge to help you get the very best out of your holiday.

And when, very rarely, things don't go entirely according to plan, you are just a phone call away from a solution. Whether you have a delayed flight, lost luggage, trouble finding your villa, power cuts, concerns with your accommodation, linguistic incomprehension or anything else, the assistance of our Local Support Teams will be immediate, sympathetic and decisive.

Over the years our Local Managers have helped prepare villas for (successful!) romantic marriage proposals, arranged a midnight rescue of a client's dogs from a cave, sourced tickets in the Presidential Box at the theatre, driven 100s of km to deliver a special birthday cake, spent a day searching for a client's lost wedding ring, assisted holidaying animal lovers adopt a local cat and much more besides... Is there anything they cannot do? That's not a challenge, just an assurance that you will be very well looked after during your stay at our villas in Sicily, Puglia, The Ionian Islands or The Sporades Islands!